Research has shown that the job market recruitment criteria does not stop at hard skills (the specialist knowledge and technical ability). Employers seek out those who have leadership skills and communication skills, which is based on several key soft skills (Dixon, et al, 2010; Vasanthakumari, 2019). Hard skills and soft skills are complementary, and it is in the interplay between those two that we make progress. In this training course our focal points are empowerment, goal setting and social skills. These three important issues will overlap, as they interact and affect one another in practice.
Introduction: Soft skills
Face to face communication has proven more meaningful than online communication.
The “togetherness“ plays an important role.
The body language, facial expressions, the ways of talking (tone of voice,
pauses, different stress on words) etc.
(Dupuis and Ramsey, 2011; O‘Day and Heimberg, 2021; Vasanthakumari, 2019)
Capability in communication has two aspects; skills of enquiry and skills of persuasion.
Skills of enquiry:
Skills of persuasion:
Respect is crucial when it comes to assertiveness.
You have to respect your own beliefs, but also the other parts standpoint!
For a successful conflict resolution you need all the mentioned social skills:
Don’t be afraid to change your mind and develop compromises.
Aaand remember the IDEAL problem solving model!
It comes in handy in many situations
Quests! Learn more.
Gaining power and the freedom to follow your desires.
Deciding and planning what you want to achieve.
A set of learned abilities that enable an individual to interact appropriately and successfully with others.
It is a type of skills that are obtained throughout daily life, personal experiences and reflections. A combination of interpersonal skills and social skills, also called life skills (or people skills).
- See all terms
In this training, students will have to socialise in different ways, via casual networking talk, public speaking exercise and team work, adapting their mindset so that they are able to perform the proposed tasks.
Importantly they must try their best in participating, finding the courage to just go for it and learn from whatever the activities may bring.
Quest 1: in this task, students' social skills will be strengthened, and their self knowledge when it comes to values and goals in life. As it involves some active, face to face, networking, their social network will be broadened as a result.
Quest 2: a template for an election speech is proposed in this task, but it is not mandatory to follow. This activity may be stressful for students that have social anxiety.
Quest 3: the use of the IDEAL model is proposed in this task, and it is mandatory to follow. Time management is of importance with this teamwork and problem solving exercise, for it may stretch over a longer time than the allocated time.
soft skills, life skills, communication, empowerment, goal setting, social skills
American Psychological Association. (N.d.) Social Skills. APA Dictionary of Psychology (online). https://dictionary.apa.org/social-skills.
Barker,A. (2010). Improve your communication skills(2 nd end), London, Philadelphia
Cambridge University Press. (N.d.) Empowerment. Cambridge Dictionary (online). https://dictionary.cambridge.org/dictionary/english/empowerment.
Cambridge University Press. (N.d.) Goal setting. Cambridge Dictionary (online). https://dictionary.cambridge.org/dictionary/english/goal-setting.
Dupuis, E.C., & Ramsey, M.A. (2011). The Relation of Social Support to Depression in Massively Multiplayer Online Role-Playing Games. Journal of Applied Social Psychology, 41(10), 2479-2491.
McCarthy, Paul. (2018). Goal setting. In A. Mugford, & J. G. Cremades (Eds.), Sport, Exercise, and Performance Psychology: Theories and Applications (1st Edition ed.). Routledge .
O’Day, E. B., & Heimberg, R. G. (2021). Social media use, social anxiety, and loneliness: A systematic review. Computers in Human Behavior Reports, 3, 1-13. https://doi.org/10.1016/j.chbr.2021.100070
Shier, H. (2019). "Empowerment" of Children and Adolescents: What is it, how does it occur, and what is the adult supporter's role? Finding answers in the experience of young people organising with CESESMA in Nicaragua.
Steinberg, L.D. (2011). Adolescence. New York: McGraw-Hil.
Vasanthakumari, S. (2019). Soft skills and its application in work place. World. Journal of Advanced Research and Reviews, 3(2), 066-072.
Yin, Y., Wang, Y., and Lu, Y. (2019). Antecedents and outcomes of employee empowerment practices: A theoretical extension with empirical evidence.
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